About ALT eSIM
ALT eSIM is operated by a Hong Kong-based travel team. We believe staying connected while travelling should be effortless — no SIM-card queues, no roaming surprises. Just scan a QR code and you're online.
Our Mission
Enable every traveler to stay connected anywhere in the world at the lowest cost and with the simplest setup. Eliminate every barrier to travel connectivity so you can focus on the trip itself.
Why Choose ALT eSIM?
Global Coverage
200+ countries via top local carriers (Docomo, SoftBank, T-Mobile, Vodafone, Orange). Whether Japan, Korea, Thailand, Europe, or the USA, you're on a tier-one network.
Instant Delivery
QR code emailed within ~30 seconds of Stripe payment. Install on Wi-Fi before departure, enable Data Roaming on arrival.
Transparent Pricing
Transparent USD pricing — no hidden fees, no contract, no auto-renewal. Pick your duration, pay, and go.
Safe & Reliable
Stripe payments — Visa, Mastercard, Apple Pay, Google Pay supported. End-to-end TLS 1.3 encryption. Enterprise-grade carrier networks.
Hong Kong-Based Support
Hong Kong-based WhatsApp support (Cantonese / Mandarin / English). Real travellers answer — not chatbots.
Eco-Friendly Travel
eSIM = zero plastic, zero shipping carbon. Each 1,000 eSIM orders saves ~6.5 kg plastic and ~120 kg CO₂e vs physical SIMs.
Company Facts
- Headquarters
- Hong Kong SAR
- Languages supported
- 繁中 / 简中 / English
- Destinations covered
- 200+
- Payment processor
- Stripe
- eSIM provisioning
- IOTPORTAL Mall API
Ready to get started?
Browse destinations and find the perfect eSIM plan for your next trip.
Browse Destinations